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Recent Posts
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- New cabin on Delta’s 777-200s
- Links for this week (weekly)
- Ryanair raises its online check-in fees !
- Continental receives the first Boeing 737 with Sky Interior
- Roomy A380s for Korean Air
- Toward an airlines blacklist based on level of service ?
- Security : toward case by case security checkings ?
Recent Comments
- jjjjkkll;;; on Roomy A380s for Korean Air
- Airbus warns airlines about Pitot probes | Just Flying on AF 447 : protagonists getting ready for the fray, awaiting trial
- Delta to increase first class offer on domestic flights | Just Flying on While first class is dying, Premium Eco is the new Graal
- AF 447 : protagonists getting ready for the fray, awaiting trial | Just Flying on Safety : to what extent could passengers trust airlines ?
- Foreign passengers can now help to improve parisian airports on “Tell Us” | Just Flying on Paris Airports invite passenger to imagine the perfect airport
- Air France to Tchat about “Premium Voyageur” class with Facebook Fans at 5.00 CET | Just Flying on While first class is dying, Premium Eco is the new Graal
- Safety : to what extent could passengers trust airlines ? | Just Flying on Qantas grounds their A380 fleet because of an engine failure
- Safety : to what extent could passengers trust airlines ? | Just Flying on About subjectivity in aviation safety
- A380 engine failure : Air France and Emirates not concerned. Questions on the A350 | Just Flying on Qantas grounds their A380 fleet because of an engine failure
- Aviation security : a balance has to be find between “more” and “better” | Just Flying on Liquids may be allowed in planes by 2012
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Ground services Archive
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Toward an airlines blacklist based on level of service ?
Posted on December 30, 2010 | No CommentsWe are already used to black lists based on security facts, now it seems that a new kind is arriving, based on service facts. Even if things are not clearly stated this way, that’s how the new french government initiative looks like. The purpose is to rank airlines according to... -
Snow issues in Europe : did airlines suck at communicating ?
Posted on December 29, 2010 | No CommentsOne week after many european airports and airlines have been stuck because of snow, there’s a recurring theme being discussed by media and passengers. Airlines were accused of bad communication so passengers had no visibility on what was happening to them. Now that things have calmed down, let’s try to... -
Cross the borders more easily at Charles de Gaulle with PARAFES
Posted on September 27, 2010 | No CommentsNo one likes to lose time in queues at airports. That’s true in any situation and we can seldom avoid it except in few cases. The PARAFES program (stands for Automated Fast Track Crossing at External Schengen Borders)t hat was launched last year in France may make passengers save an... -
Finnair is hiring Quality Hunters
Posted on September 8, 2010 | No CommentsIn the “best job of the world” series, Finnair found a original means to make some buzz online while trying to improve customer service. The Finnish Airline is hiring four “quality hunters” whose mission, that will last 61 days, will be to travel around the world on Finnair, share their... -
$3 billions : the luggage fee business is doing well !
Posted on September 1, 2010 | No CommentsThere was a time when we used to a have a given luggage allowance when flying and had to pay when we has more luggage than allowed. What is pure logic. Then some airlines began to make passengers pay for their second checked bag, then for all checked bags, only... -
Paris Airports invite passenger to imagine the perfect airport
Posted on August 25, 2010 | 1 CommentAs expected, Aeroports de Paris announced earlier their community platform that aims at collecting their customers’ ideas to improve their products and services. It’s called Dites Nous (the french for “Tell US”…surprising no one used this domain name before) and it allows to discover ADP’s missions through a a quizz,... -
Making boarding passes more easy to use
Posted on August 20, 2010 | No CommentsDespite it’s becoming every day more dematerialized and mobile, the good old paper boarding pass is not close to disappear. And we have to admit that its poor “ergonomy” is a problem for many passengers. Frequent flyiers will say it’s well conceived and that they can know where and when...
